Surveillance Video Vindicates Dog Groomer Falsely Accused on Facebook

by Lori Ennis

Published: August 2nd, 2017

surveillance video vindicates dog groomer falsely accused on facebook

It’s a business owner’s worst nightmare–a false review shuts your venture down. One dog groomer known for his loving care of pets was thankfully able to rely on his reputation, and his business is ~~grooming~~ booming again.

Carmen Cesta owns Carm’s Dog House, a grooming business in New York. He prides himself on taking the best care of his pet clients, and has mobile groomers who are able to reach customers in a large area.

In May, a viral post about how one of Cesta’s groomers was posted, accusing one of his mobile groomers of breaking his mother’s dog’s leg when giving a haircut. Of course, pet owners were outraged! How could someone who claims to love and care for pets be so callous?

The post’s widespread reach ended up bringing death threats against Cesta, and immediately, customers began canceling appointments and boarding reservations with Cesta. In nearly no time at all, he lost almost $15,000 in profit and thought the false post would be the end of his career. In the age of social media, it often only takes one post to mar a reputation.

Cesta was distraught by the accusation, knowing his employees were top notch pet lovers, and after a tip came from someone who lived in the apartment complex with the dog came in, he got surveillance video from the complex. The woman who gave Cesta the tip said she often saw an unleashed dog being walked in the complex and maybe video might give insight to see what happened that fateful day in May.

What he saw was shocking, but not because it verified the man’s accusation about his groomer breaking a dog’s leg. Instead, the video showed the poor pup was unleashed at the apartment complex and a good two and a half hours after Cesta’s groomer had finished his work, was hit by a car. That accident was the reason the dog’s leg was so damaged, not Cesta’s groomer.

Cesta felt vindicated, especially as the surveillance video was published and that coverage combined with Cesta’s already established good reputation helped him bring approximately 90% of the lost business back. He says that he still comes across people who saw the video and believe it to be true, though, even though the original poster put an apology post out saying he was terribly sorry to have ruined Cesta’s good name. Damage was done, indeed, but thanks to that video, that hasn’t stopped him from being able to open a second location in Baldwinsville, New York.

He was able to recover from the terrible lie against him and his employees, but he’s learned that some people are just not nice, and will lie with little regard for anyone else’s future. For that reason, he’s installed video cameras in his grooming buildings and mobile vans so that he can easily protect himself against future accusations.

The sad moral of the story is that in this day and age of the internet, we need to research before we jump to the worst conclusion just because we saw it on social media. Thankfully, Cesta was able to bounce back after all of this, but not everyone can so easily. A little research and looking for truth goes a long way. Just ask Carmen Cesta.

[Source: Syracuse.com]

Lori Ennis

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Legislators in New Jersey are seeking the passing of a bill that would require dog groomers to be licensed, after recent deaths of dogs in New Jersey pet stores. It’s been in the news far too much lately; dog owners take their dogs to the groomer’s, assuming they will pick them up just a bit later all fluffy and fresh. But instead, at least three pet owners in the last few months in New Jersey have lost their pets while they were being groomed, and New Jersey Senator Kip Bateman says that it’s just oo common to be reading about these deaths in the news, and things need to change. Related: Groomer Jess Rona’s New Tell-All About Celebrity Pets is Hilariously Scandalous Senator Bateman said that it is reasonable to expect a pet will be taken care of properly while at the groomers, and that they will be clean and healthy when returned to their owners. Because of this, Bateman is introducing a bill called Bijou’s Law, which is named after a beautiful and healthy Shih Tzu named Bijou who died while being groomed at a salon in 2012. This proposal that includes the requiring of grooming licenses for groomers was introduced initially years ago, but didn’t pass the Legislature. In light of at least three dogs who have died in the last several months while being groomed at various PetSmart stores in New Jersey, the bill was reintroduced in the State Assembly by Valerie Vainieri Huttle, and now Senator Bateman is expecting to take it all the way. Related: Surveillance Video Vindicates Dog Groomer Falsely Accused on Facebook Senator Bateman said that it doesn’t make sense that we’d regulate hair and nail salons for humans, but we’d not care about regulations for our furry friends. Bijou’s Law would guarantee that pet groomers throughout the state of New Jersey were licensed, and Bateman said this would only raise the standards and credibility for the dog-grooming industry as a licensed profession. Senator Bateman said that he’d like this bill to not only pass at the New Jersey State level, but at the federal level as well and he’d support that passage.

Is A Wet Dog's Nose Good or Bad?

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Dog Facial Recognition App Helps Scientists Fight Against Rabies

In countries where dogs aren’t microchipped, don’t wear tags, and usually run free, it’s challenging for authorities to determine which dog has already been vaccinated for rabies. A new mobile phone app could help improve rabies vaccination by identifying dogs using facial recognition technology.A team of researchers from Washington State University tested the app’s effectiveness in a rabies vaccination clinic in Tanzania, where they microchipped, vaccinated, and registered dogs. The idea behind this project is to take a picture of a dog’s face during initial vaccination. Then the picture needs to be entered into the database via the app, along with other important information, such as the dog’s age, sex, and coat color. When veterinarians return to the same area, they will take a facial photo of each dog they come across. If the app finds a close match in the database, it will notify the vet, who can then decide whether the vaccinated dog in the database is indeed the same dog they are currently examining. A vaccination team testing the app visited nine villages in Tanzania, where they photographed and vaccinated 1,420 dogs. After the initial check, 20 images were deemed unusable, leaving exactly 1,400 to work with. All of these photographs were added to the app’s database.Later, a different validation team visited the same villages, assessing 720 dogs via the app, not knowing which dogs were already vaccinated, and entered into the app’s database. Once again, some photos were deemed unusable for the study - 161 were rejected.Using those images, the app helped the team to correctly identify 76.2% of vaccinated dogs and 98.9% of unvaccinated dogs. These findings were confirmed using microchips that were implanted under the dogs’ skin when they were vaccinated, as part of the study.“Because domestic dogs are the main reservoir for human rabies, controlling human rabies globally requires the mass vaccination of dogs,” said Felix Lankester, WSU Associate Professor and the lead investigator of the study. Scientists are working to optimize the app’s registration process to minimize the number of rejected photos. “When carrying out mass vaccination, one of the major problems that we face is trying to identify which dogs have and haven’t been vaccinated. For example, microchips are too expensive to use at the scale needed to eliminate rabies, and collars can be removed by owners. We developed this app to see if facial recognition might work, and it’s showing great promise in helping us achieve that goal,” Professor Lankester added. The facial recognition algorithm used by the app is developed in collaboration with Canadian company PiP My Pet. It identifies a dog by looking at key features of its face and comparing it to previously stored photos of the faces of other dogs. Photos with the highest number of similar features are shown as possible matches, leaving it to the user to pick the right one.The app’s success depends on the image quality and information about each dog being properly recorded. Before unusable images and incorrect information about dogs were removed from the database, users were only able to match around 65% of the vaccinated dogs.For the time being, users must be online to use the app’s facial matching feature, but Lankester and his team are working to make the app operational even offline. “We’re not quite there yet, but I think with the investment, the technology can get there. I am excited by its potential,” Lankester said.Join the PetGuide community. Get the latest pet news and product recommendations by subscribing to our newsletter here.

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Owner Who Never Lost Hope Reunites with a Missing Dog After 10 Years

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New Study Searches for the Secret Connection Between ‘Gifted’ Dogs

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Mice Have Passed the Mirror Test: What It Means

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Are Collagen Chews Good for Dogs?

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Study Reveals the Most Expensive Locations for Pet-Friendly Airbnbs

Are you considering taking a trip to a dream destination in the United States with your best friend by your side? If so, you’re not alone! A growing number of animal lovers are taking steps to include the whole family in their travel plans, with Airbnb reporting that close to 50% of nights booked include pets. But have you ever stopped to consider how much your furry family member is increasing the budget?The team at MarketWatch recently released a guide to pet-friendly Airbnb travel in the US with some startling stats.Data was compiled about the cost of renting 11, 676 Airbnbs and 11,753 pet-friendly Airbnbs located in 46 of the most popular tourist destinations in the United States. By comparing the average nightly cost for pet-friendly and pet-free locations, they determined the price premium or the added cost pet parents must pay to include their furry friends.While we’re not suggesting that the cost of accommodations should be the sole deciding factor for your next vacation, this could impact your top choices.According to the guide, the most expensive city is Honolulu, Hawaii, with an average night stay costing $511. This is also the destination where pet parents will face the highest price premium for booking a pet-friendly location at $345.50.If you’re an avid traveler, this likely comes as no surprise. Hawaii is one of the country's more popular destinations for luxury travel. Not only is the cost of living in the state one of the highest, but the state also charges a Transient Accommodations Tax (TAT), further increasing costs.Of the 10 most expensive tourist destinations to book a pet-friendly Airbnb, 7 were in California. In addition to Honolulu, the list includes:Monterey, CA ($509)Sonoma, CA ($488)Napa Valley ($380)Santa Cruz, CA ($339)Palm Springs, CA ($329)Boston, MA ($238)Los Angeles, CA ($226)San Francisco, CA ($226)Yellowstone National Park, WY ($219)Don’t let these costs keep you from planning your next big pet-friendly getaway. Not only did they compile a list of the most expensive destinations, but they also identified the least expensive nightly rates in the US. This list is a great way to travel with your pet without worrying about your budget.They discovered that the least expensive city to book a pet-friendly Airbnb is Oklahoma City, OK, where the average nightly rate is only $110. Other locations that made this list include:St. Louis, MO ($111)Cleveland, OH ($114)Columbus, OH ($117)Houston, TX ($119)Salt Lake City, UT ($119)Detroit, MI ($124)Memphis, TN ($125)Indianapolis, IN ($129)San Antonio, TX ($130)Booking a lower-cost Airbnb is only one of many ways to keep the costs down when traveling with your pet. Pack all your pet’s travel essentials before your trip, including a leash, food/water dishes, grooming supplies, plastic waste bags, and a first aid kit. If you are driving to your destination, you can also pack your pet’s food to avoid shopping for it once you arrive. You can gather these items by shopping local sales rather than paying a premium to get what you need on short notice. Pet Insurance is another great budget-friendly travel tip. This may seem counterproductive, adding the monthly cost of your pet’s policy to your budget. But if disaster strikes, the insurance policy can help to significantly reduce emergency vet bills.Whatever your budget, we encourage all pet parents to get out and explore, making memories with their pets by their side. You won’t regret it!Join the PetGuide community. Get the latest pet news and product recommendations by subscribing to our newsletter here.

Scientists May Have Found a Better Way To Trim a Cat’s Nails

Trimming a cat’s nails is often a daunting affair for everyone involved. Most cats should have their nails trimmed every two to three weeks. Failing to do so leaves you and your furniture at the mercy of your kitty’s sharp claws.Specially designed to be smaller, cat nail clippers or scissors are commonly used to trim a cat’s nails, but they can be difficult to handle, especially if your cat doesn’t want to cooperate or is anxious. Additionally, there’s always a risk that you’ll end up scratched, bitten, and bleeding.This is where science can come in handy! Researchers from the University of California, Davis, are working with Sacramento SPCA to make nail trimming less stressful for cats and their owners. Jennifer Link, a Ph.D. student at the University of California, Davis, Animal Welfare Epi Lab, is working on a multistep protocol designed to desensitize the cats to handling and nail clipping. In mid-July, Link started to visit the Sacramento shelter five days a week for two hours to work on socializing rescued and surrendered cats to help them adjust to new people, situations, and environments. By the end of September, she had worked with more than 70 cats. “When people hear that I study cats, many ask if I can help them with nail trims,” said Link. According to Dan Marple, the animal welfare manager at the Sacramento Society for Prevention of Cruelty to Animals, this research is vital to staff, donors, and volunteers because it can reduce the stress caused by nail trimming.“Any new protocols that increase the comfort and safe handling of the cats in our care will also improve their overall well-being and adoptability,” he added. Link’s research is promising because it incorporates cooperative care. This means that cats are allowed to decide how much they want to interact with the handler during the training process. Depending on their willingness to participate, the cats go through one of three scenarios with Link: a handling-only training protocol, a handling and nail-trimming protocol, or a control with no training and only a nail trim. Each interaction is recorded to be analyzed later. On the days when Link visits the shelter, the cats are removed from their cages and brought to a quiet room where Link is waiting, with a mat laid out before her. If a cat puts their front paws on the mat, they are given treats and cuddles. The idea is for cats to learn that Link interacts with them only when they put their paws on the mat. Once the cat leans this, Link proceeds with training protocols. Slowly, Link touches the cat’s legs, then the paws, and then the paws are gently squeezed. If the cat doesn’t resist, one nail is trimmed. The protocol builds on past steps and works up. When a cat goes through all the steps, they get a nail trim. If a cat doesn’t place their paws on the mat or rejects any step, Link stops the handling.“I think with cooperative care, it does seem to almost improve their trust in me,” Link explained. “They are more comfortable if we let them decide.”This research could make nail trimming at home much more comfortable for the cats and their owners. It can also decrease the number of visits to veterinary hospitals and clinics, where owners often seek help trimming their cats’ nails. The researchers still need to analyze the video sessions to finalize the protocol. And if the protocol is deemed helpful, they will share it with other shelters for more data.Join the PetGuide community. Get the latest pet news and product recommendations by subscribing to our newsletter here.

Is Dog Snoring Normal?

Does it sound like your pet’s sawing wood whenever they take a nap? We hear you. It just so happens that dogs can snore like humans do, and some do it quite often and quite loudly. But what causes snoring in dogs, and is it normal? And is there a way to limit, reduce, or altogether eliminate it? Here are all the deets on dog snoring you need to know.Is Dog Snoring Normal?First off, yes, dog snoring can be completely normal. Just like humans, dogs can snore for various reasons. In most cases, it is not something you should worry about. Still, it can be somewhat distracting, and you might want to know what causes it. A number of factors can contribute to this issue – here are the most common ones.Brachycephalic Breeds:Dogs with short noses and flat faces, known as brachycephalic breeds, are more prone to snoring. This conformation can lead to narrower air passages, making it harder for air to flow smoothly during breathing. Examples of brachycephalic breeds include Bulldogs, Pugs, Boxers, and Shih Tzus.Weight:Overweight, chubby dogs may snore more frequently because excess weight can put pressure on their airways. Combined with excess fat on their neck, and the sleeping position, their snoring can be quite loud, especially during sleep. Age:Believe it or not, age can cause snoring as well! Older dogs may snore more frequently and loudly as they age, just like some humans. Age can affect the muscles and tissues in a dog's throat. Older dogs may experience a relaxation of these tissues, contributing to snoring. Don't hold it against your senior furry friend, they can't help it!Sleeping Environment:Ultimately, the environment in which a dog sleeps can influence snoring. For example, if the room is too dry, it may irritate the nasal passages, or if it's too warm, dogs may breathe with their mouths open, contributing to snoring. Try to find an ideal environment for them, or consider using an air humidifier to moisturize dry air.

How Cold is Too Cold for My Dog to Be Outside?

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Dog Helps Find Missing Child

Dogs can be heroes, and that’s certainly the case when it comes to the story of a very special police K9 in Auburn, Massachusetts. When a 12-year-old went missing from their home and couldn’t be found for roughly two hours, Auburn police knew that they had to work quickly, and Biza the dog played an integral role in the child’s rescue.Child Found with the Help of a Police K9 Named BizaAccording to a Facebook post by Auburn MA Police Department, information about a missing child was received around 10:30 p.m. on January 31, 2024. The child had been missing since around 8:30 p.m., when they had left their home. No one knew where the child could be, and the frigid temperatures made everyone worry even more about their safety.Because the child had last been seen in the Pakachoag Hill area, Auburn police officers, Massachusetts State Police troopers, and detectives got to work looking for them. But it would be Biza, the K9 partner of Officer Ljunggren, who would really come through and help the search end successfully that night.Following the Scent to a Missing ChildBiza picked up the child’s scent and tracked it for more than two miles. The police were able to find signs that the missing child had been in the area, so they kept up the search until they were able to find them and bring them home to their family just a short while later.This is one example of many times that Biza has helped police in Auburn succeed since she joined them in 2022 from Germany. In addition to helping find missing people, she has also helped police track down suspects.  Thanks to Biza and her ability to track the right scent that night, a child was saved from the cold and made it home safe.Here’s a quick video about this story, showcasing a few photos of beautiful Biza:

Is Your Cat Itchy? Causes and Treatments for Itching in Cats

Itching, or pruritis, in cats has various causes, so it’s a symptom of multiple problems. Sure, a cat will have an itch they need to scratch every now and then, just like people do. But if you see your cat scratching more than usual, or they’re scratching, licking, or biting themselves so much that they’re losing fur and causing cuts and scabs on their skin, there may be an underlying issue that should be addressed.Whether your cat is scratching at one area or they’re itchy all over, don’t ignore this problem. Read on to learn about some of the causes of itchiness in cats, along with some of the things you can do to provide relief. Remember, it’s always best to consult a veterinarian about your cat’s symptoms so you can give your pet the right treatment.Reasons Why Your Cat Is ItchyHere are some of the conditions that can cause a cat to feel itchy:AllergiesA lot of things can cause an allergic reaction in cats that leads to itchy skin. For example, if your cat is allergic to an ingredient in their food, such as a particular protein, their allergy might manifest as itchiness. As another example, your cat might be allergic to something in the environment, such as dust in the house or pollen that blows in through a window. And some cats have contact allergies to products, from litter to plastic or fabric, that can cause a reaction. The goal is to find the allergen and remove it from your cat’s environment as best as possible. In the case of a food allergy, using food trials with the guidance of your vet can help you figure out what’s causing the reaction so you can start giving your cat food that’s appropriate for them. ParasitesBites from insects and parasites can cause your cat to feel itchy. Fleas and mites are a couple examples. And, yes, indoor cats can get fleas, as they could be brought in from outside and find their way to your feline.When it comes to mites, such as ear mites or mange, your veterinarian can prescribe treatments after performing some tests for an accurate diagnosis.For flea allergy dermatitis caused by flea bites, it’s a matter of eliminating the flea infestation and preventing future infestations. You can use over-the-counter products, such as Frontline Plus for Cats, which is a topical treatment you apply between your cat’s shoulders (where they won’t be able to lick it off). It kills flea eggs, flea larvae, and adult fleas, as well as ticks and chewing lice, and each dose works for a month. But you also need to thoroughly clean your home and your pet’s things to be sure you eliminate fleas in the environment.

How Do I Teach My Cat to Play Fetch?

Unlike dogs, cats aren’t exactly known for their love of fetch. If you dream of tossing a toy with your furry best friend for hours, fear note – with a bit of time, patience, and positive reinforcement, you may just inspire a new love for the game in your kitty. This post will discuss why some cats take to fetch so naturally and how play can benefit your cat’s overall health and well-being. Plus, we’ll share how to teach your cat to play fetch step-by-step with tips for success! So, grab your cat’s favorite toy and get ready for a fun game of fetch…Why Do Cats Love Playing Fetch? There are many theories about why cats enjoy this game. The most accepted theory is that the action triggers natural hunting instincts. When an object is thrown, it mimics their prey moving across the room. The cat then chases the toy, stalking and hunting it. Retrieving the toy and bringing it back to you is similar to cats bringing their freshly killed prey to their owners as a gift. Other experts see the game of fetch as an attempt to spend quality time playing together, bonding like we do with our dogs. However, no research confirms either theory. What Toy Do Cats Love Most? Finding the best toy for your fetch-loving cat can be a fun process. Why? There is no “one-size-fits-all” solution. Instead, you’ll have to set aside time to play and test which toys your cat connects with most. Think of it as a fun game of trial and error. We have two cats at home, one of whom is absolutely in love with playing fetch. Pippen, our Maine Coon mix, will bring toys to us randomly throughout the day. She drops them at our feet and meows loudly while pawing at our pant legs, begging us to throw whatever she has brought us. Here are a few of her favorite toys to play fetch with: SmartyKat Skitter Critters Catnip Cat Toys: These little mice are not only the perfect size and weight for cats to carry around, but the fact they include catnip makes them even more enticing. If the theory about hunting is correct, they are a great example of mock prey. Catit Eco Cat Toy: Another prey-like toy, this is arguably the top choice in our house. Pippen loves anything with feathers. If you have a tiny kitten, this is a little harder to carry, but Pippen is relatively small, and she has never had a problem. Andiker Cat Crinkle Balls: This is another one I have heard other cat parents raving about. The balls make a fun crinkling sound while the foil-like mylar material reflects the light, making them a fun visual spectacle to hunt down. SPOT Colorful Springs: These toys may not seem special, but the spring design causes them to bounce around the room unpredictably. This keeps your cat on their toes as they hunt them down with each throw. Cat Tube Spring Toys: These toys are made of lightweight mesh material, making them easy to carry around. If you fold them or push down the ends, then let go, they fly through the air. The goal is to find something your cat loves, wants to retrieve, and can comfortably carry back to you to continue the game. Is It Normal for a Cat to Never Play? While you can expect a range of playfulness from cats, with some cats being very playful and others only playing occasionally when they “feel like it,” it’s not normal for a cat to never play at all. A healthy adult cat should get at least 30 to 60 minutes of playtime daily. This can be in one large play session or, ideally, split into shorter play sessions of 10 to 15 minutes. If you have a cat who appears lazy or unmotivated, you should prioritize turning this around and encouraging them to play more. Otherwise, they will be at a higher risk of potential health complications, including obesity, diabetes, urinary tract diseases, arthritis and other joint-related issues, and fatty liver disease.

Are Essential Oils Safe for Dogs?

Essential oils have a variety of uses and can be quite beneficial. And that’s not true for human use alone, as these natural oils found their way to the world of pets as well, and can be used to help eliminate a range of issues such as skin irritations, allergies, and fleas, and to boost the overall health of your dog’s coat. But, while there are plenty of pet products that contain essential oils, many owners are wondering: are essential oils really safe for dogs? It is a good question, so let’s try and find the right answer.Essential Oils for Dogs: The BasicsWhile some essential oils can be safe for dogs, it's important to use them with caution. Dogs have a more sensitive sense of smell than humans, so strong scents can be overwhelming, even if they are of natural origin. Certain essential oils, like lavender and chamomile, are generally considered safe in small amounts and when properly diluted. That being said, it is important to know what you are buying and to find essential oils that are made for pets especially. These are likely to be properly diluted and formulated to be safe for dogs. Essential oils can have various effects on dogs, both positive and negative. Some oils, like the aforementioned lavender and chamomile, may help with relaxation and anxiety, and help your pet sleep easier. On the other side, specific oils such as tea tree, citrus, and peppermint can be harmful to dogs and should be avoided.When using essential oils around dogs, it's crucial to dilute them properly. Always dilute essential oils before using them around your dog. Most experts recommend a ratio of 1:50, meaning one drop of essential oil to 50 drops of carrier oil. Of course, you should always observe your dog's reactions. Watch for signs of distress or discomfort in your dog when you introduce a new essential oil. If you notice any adverse reactions, stop using the oil immediately.Ultimately, you should be wary of the application methods you are using. Avoid applying essential oils directly to your dog's skin. Instead, diffuse them in the air or use a diffuser. You can also add a few drops to your dog's collar or bedding if the goal is to deter parasites. Needless to say, it goes a long way to properly familiarize yourself with essential oils and how they are used in the dog world. You can go in-depth with  a book that specializes in this topic, and gain the ultimate knowledge about these helpful oils before utilizing these natural products for your pet’s well-being. 

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