UPS Driver Runs Over Dog, Leaves Note on Pickup Notice

Dogs and delivery people don’t always necessarily get along. But one sweet old pup in Bellingham, Washington was nothing but friendly any time the UPS carrier came around.

Imagine Cynthia Wakelin’s surprise and horror when she arrived home to find a note from her UPS carrier that told her he’d backed over her dog, Toby, and he was dead.

A note left by UPS after killing a customer's dog

Related: How To Call a Truce Between Your Dog and Mail Carrier

Wakelin, who is known as TeamYummyMummy on Instagram, shared the note on social media, as well as pictures of her poor pup before he was killed. She hopes that the social media pressure will encourage UPS to change their policy when it comes to situations like this.

Wakelin says that she can’t believe the callousness in the driver’s note, as he knew her dog, and he could have called her instead of leaving such a note. A phone call would have at least let her prepare her two young sons for what they found when they got home. Wakelin says that she even had to hunt for poor Toby, as he was apparently hidden behind a log in an area that led up to her house.

The day after Toby was killed, she called the customer service line of UPS because she wanted to complain about the cold, callous way she was notified their employee had killed her dog.

The morning after Toby’s death, Wakelin says she called UPS’ customer service line to complain and was taken aback by what a supervisor at the call center said to her.  He told her that the carrier had heart, leaving a note for her, and could have just left her dead dog on the driveway.

Wakelin wasn’t okay with that answer, however, and took to social media accounts about the horrible customer service. Another supervisor got involved and made the driver apologize in person, though Wakelin says she doesn’t ever want to see that driver again.

Allegedly, the driver has been disciplined by UPS, and UPS spokesman Dan Mackin said that the company will make a goodwill payment to the family.

But really? What amount brings back a family member? All Wakelin wanted was some sincere and concerned remorse–and for UPS to embed in their drivers that people are behind the packages they deliver, and they need to be more sensitive, especially in situations where pets are hurt.

[Source: Daily Mail]


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