UPS Driver Runs Over Dog, Leaves Note on Pickup Notice
A Washington woman is beyond angry at UPS — with good reason. Driver backed over and killed her 14-year-old dog and scrawled “I’m sorry” on the back of the pickup notice.
Dogs and delivery people don’t always necessarily get along. But one sweet old pup in Bellingham, Washington was nothing but friendly any time the UPS carrier came around.
Imagine Cynthia Wakelin’s surprise and horror when she arrived home to find a note from her UPS carrier that told her he’d backed over her dog, Toby, and he was dead.
Wakelin, who is known as TeamYummyMummy on Instagram, shared the note on social media, as well as pictures of her poor pup before he was killed. She hopes that the social media pressure will encourage UPS to change their policy when it comes to situations like this.
Wakelin says that she can’t believe the callousness in the driver’s note, as he knew her dog, and he could have called her instead of leaving such a note. A phone call would have at least let her prepare her two young sons for what they found when they got home. Wakelin says that she even had to hunt for poor Toby, as he was apparently hidden behind a log in an area that led up to her house.
The morning after Toby’s death, Wakelin says she called UPS’ customer service line to complain and was taken aback by what a supervisor at the call center said to her. He told her that the carrier had heart, leaving a note for her, and could have just left her dead dog on the driveway.
Wakelin wasn’t okay with that answer, however, and took to social media accounts about the horrible customer service. Another supervisor got involved and made the driver apologize in person, though Wakelin says she doesn’t ever want to see that driver again.
But really? What amount brings back a family member? All Wakelin wanted was some sincere and concerned remorse–and for UPS to embed in their drivers that people are behind the packages they deliver, and they need to be more sensitive, especially in situations where pets are hurt.
[Source: Daily Mail]